Introduction

Welcome to Jawaher ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, mobile application, and e-commerce services (collectively, the "Service") operated by Jawaher.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Acceptance of Terms

By creating an account, making a purchase, or otherwise using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Service.

Eligibility and Use of Service

To use our Service, you must:

• Be at least 18 years old or have parental/guardian consent
• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials
• Use the Service only for lawful purposes
• Comply with all applicable local, state, national, and international laws
• Not engage in any activity that could harm or interfere with the Service

Account Registration and Responsibilities

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

• Safeguarding your account password and all account activities
• Notifying us immediately of any unauthorized use of your account
• Ensuring your account information remains up-to-date
• All activities that occur under your account
• Maintaining the confidentiality of your account information

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

Products and Services

We strive to provide accurate descriptions, images, and pricing for all products on our platform. However, we do not warrant that product descriptions, images, or other content is accurate, complete, reliable, current, or error-free.

• Product colors may appear differently due to monitor settings
• We reserve the right to limit quantities and discontinue products
• Prices are subject to change without notice
• We may refuse service to anyone for any reason at any time
• Product availability is subject to change

Ordering and Payment

When placing an order, you agree to:

• Provide valid payment information and billing details
• Pay all charges at the prices in effect when incurred
• Be responsible for all applicable taxes
• Accept that order confirmation does not guarantee acceptance
• Understand that we may cancel orders due to pricing errors or product unavailability
• Comply with payment terms and conditions of our payment processors

We accept various payment methods including credit cards, debit cards, and digital wallets. All payments are processed securely through third-party payment processors.

Shipping and Delivery

• Delivery times are estimates and not guaranteed
• Risk of loss passes to you upon delivery to the carrier
• Shipping costs are calculated at checkout
• We ship to addresses within our service areas only
• You are responsible for providing accurate delivery information
• Additional charges may apply for remote or special delivery locations
• We may use various shipping carriers at our discretion

Please inspect packages upon delivery and report any damage or missing items within 48 hours.

Return and Refund Policy

• Returns must be initiated within 30 days of delivery
• Items must be unused, undamaged, and in original packaging
• Some items may not be eligible for return due to hygiene or safety reasons
• Custom or personalized items are generally non-returnable
• Return shipping costs may be deducted from refunds unless the return is due to our error
• Refunds will be processed within 5-10 business days after we receive the returned item
• Gift cards and promotional items may have different return policies

To initiate a return, please contact our customer service team with your order number and reason for return.

Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Jawaher and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

All trademarks, logos, and brand names displayed on the Service are the property of their respective owners.

Prohibited Activities

You may not use our Service to:

• Violate any applicable law, regulation, or these Terms
• Transmit any harmful, threatening, abusive, or defamatory content
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to other accounts or systems
• Use automated scripts, bots, or data mining tools
• Upload or transmit viruses, malware, or other malicious code
• Engage in any form of harassment or abuse
• Violate the intellectual property rights of others

User-Generated Content

By submitting reviews, comments, or other content to our Service, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, reproduce, and distribute such content. You represent that you own or have the necessary rights to submit such content and that it does not violate any third-party rights or applicable laws.

We reserve the right to remove any user-generated content that violates these Terms or is otherwise objectionable.

Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JAWAHER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to defend, indemnify, and hold harmless Jawaher, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately, and you must cease all use of the Service.

You may also terminate your account at any time by contacting our customer service team.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Iraq. Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the Iraqi Chamber of Commerce, or through the competent courts of Baghdad, Iraq.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced with a valid and enforceable provision that most closely matches the intent of the original provision.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. Material changes will be announced through our website or by email to registered users.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the new Terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

We will respond to your inquiry within 2 business days.